At Livabell Sp. z o.o., we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, process, and safeguard the information you provide to us when using our logistics services or accessing our website. By engaging with Livabell Sp. z o.o., you agree to the terms outlined in this policy.

1. Data We Collect

We collect and process the following types of personal data to deliver our services effectively:

• Contact Information: Name, phone number, email address, and mailing address.
• Shipment Details: Information about goods, delivery addresses, and recipient details.
• Payment Information: Bank details or other billing information for processing payments.
• Technical Data: IP address, browser type, and activity on our website (collected via cookies and analytics tools).

2. How We Use Your Data

The data we collect is used strictly for business purposes, including:

• Providing logistics and transportation services.
• Communicating with you about your shipments or inquiries.
• Ensuring compliance with customs and legal requirements.
• Improving our services and optimizing user experience on our website.
• Meeting regulatory obligations and safeguarding against fraud.

3. Sharing of Data

We do not sell or rent your personal information. However, your data may be shared with:

• Third-party service providers: Such as transportation companies, customs agents, and payment processors, to facilitate service delivery.
• Authorities: When required by law or for compliance with customs regulations.
• Business partners: If necessary for executing specific agreements, always with your consent.

4. Data Retention

We retain your data only as long as it is necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once the data is no longer required, it will be securely deleted or anonymized.

5. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Rectify inaccurate or incomplete information.
• Deletion: Request the removal of your data, subject to legal or contractual obligations.
• Objection: Object to specific data processing activities.
• Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, please contact us.

6. Security Measures

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include encryption, access control systems, and regular security audits.

7. Use of Cookies

Our website uses cookies to enhance your browsing experience and collect technical data.

• Essential Cookies: Required for website functionality.
• Analytics Cookies: Help us understand user behavior and improve website performance.

You can manage your cookie preferences in your browser settings.

8. Third-party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

9. International Data Transfers

If your data needs to be transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your information in accordance with GDPR or other applicable regulations.

10. Updates to This Privacy Policy

Livabell Sp. z o.o. reserves the right to modify this Privacy Policy as needed. Any changes will be posted on our website, and the “Effective Date” will be updated accordingly.

By using our services or website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Livabell Sp. z o.o. remains committed to maintaining the highest standards of privacy protection.